Introduction
At Unlimited Vacations & Cruises, we believe that it is extremely important to protect the privacy of our customers. We are providing this privacy policy to help you better understand the ways in which your personal information is gathered.
Unlimited Vacations & Cruises is wholly owned travel agency. Our agents gather, store, and process the information from the Unlimited Vacations & Cruises main website as well as our other websites, www.UnlimitedEscapes.com and www.LuvInTheSun.com. Our agents use customer information to create and distribute products, specials, promotions, and website features for our customers Unlimited Vacations & Cruises and our affiliated technology and marketing agencies will not sell or share your personally identifiable information with any third party company or agency without your permission.
If you have any comments or questions regarding this privacy statement, please contact Unlimited Vacations & Cruises via email at travel@unlimitedcruises.com or call us toll free at (877) 887-4321.
Information Unlimited Vacations & Cruises Collects
The Unlimited Vacations & Cruises website collects customer information in a number of ways: when you sign up to receive emails, when your book online, and when you send a information request to one of our travel agents.
The types of information that may be collected are:
· Customer Name
· Traveling Companion Name
· Date of birth
· Mailing Address
· Email Address
· Telephone Number
· Credit/Debit Card Information – once collected, it is encrypted
· Passport information
· Membership Information (frequent flyer plans, hotel plans, past cruiser, etc.)
· AgeRange
· Gender
· Destination Information Desired
· Other Information Desired
Travel Habits
How Your Information Is Used
When you sign up for our email newsletter, you have the choice of receiving or not receiving emails. If you choose to receive emails, Unlimited Vacations & Cruises will send you regular emails promoting vacation travel, specials, sales and other information. You may unsubscribe from the email specials list at any time by accessing the unsubscribe link at the bottom of the email or emailing us at travel@unlimitedcruises.com with “Remove” in the subject line.
The information you supply when you book a vacation online is used to process and complete your online order. Unlimited Vacations & Cruises does not share this information with any outside parties except to the extent necessary to process your order (for example, credit card authorizations).
The information you supply when you email or call with a Customer Service request is used to assist you with your request. It may also be used to help Unlimited Vacations & Cruises review and improve its products, promotions, and customer service.
The information you supply when you send a request to one of our travel agents is a confidential communication between you and Unlimited Vacations & Cruises.
The information you supply when you send a suggestion or comment to Unlimited Vacations & Cruises is used to reply to your comment. Your information may also be forwarded on to the manager and owner of the agency to further process your comment or to help improve Unlimited Vacations & Cruises product, promotions and customer service.
The information you supply when you send an email/webpage to a friend is used to forward the relevant email or webpage information. Unlimited Vacations & Cruises will not send additional emails or mailings to your friend. Your friend must subscribe to our newsletter or provide information himself/herself through one of the other available means before Unlimited Vacations & Cruises will contact him/her.
Information collected through some/all of the methods listed above may be used Unlimited Vacations & Cruises to improve products, processes and customer service. Unlimited Vacations & Cruises may also use some/all of the information to create customer mailing lists and may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by Unlimited Vacations & Cruises for its own marketing and promotional efforts, and will not be sold or shared with any third parties.
Unlimited Vacations & Cruises may also use non-identifying or aggregate information to improve our website, track promotional success, and/or to share website usage information with our hotel, airline or other business affiliates. This information may include number of page views, visitor sessions, session length, hits, number of unique visitors, browser type, number of visits by each visitor, most requested pages, most accessed pages, top paths through the site, number of returning users. Not all of this information is shared with our business affiliates, but some aggregate numbers such as page views on a particular page during a particular time frame may be shared. However, no personally identifiable information about you will be shared with any third party.
Unlimited Vacations & Cruises use of IP Addresses and Cookies
Unlimited Vacations & Cruises uses cookies to track visitors to our sites. Unlimited Vacations & Cruises gathers the number of unique visitors as well as the number of page views each visitor makes. The information is used for promotional and marketing purposes only and in the compilation of web usage reports. The reports generated do not recognize any information specific to your location, or anything specific to your individual machine. Cookies are tiny files that are placed on the hard drive of your computer. Cookies do not extract private or personal information from your computer.
Unlimited Vacations & Cruises Commitment to Information Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, there are appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. We use SSL (Secure Socket Layers) to encrypt and protect your personal information. We understand that this is vital in the exchange of credit card and password information.
Unlimited Vacations & Cruises Commitment to Child Privacy
Protecting the privacy of children is very important to Unlimited Vacations & Cruises. Unlimited Vacations & Cruises does not collect or maintain information from our website from those known to be under 13 years of age. No part of our website is designed to attract anyone under the age of 13. When online bookings are made, the ages of children traveling with an adult are collected so that the appropriate hotel room and pricing can be chosen for the reservation. The lowest age range specified on the email newsletter sign up form is "18 and under."
How to Access or Update Your Information
You can access the personally identifiable information you submitted when you made a reservation by contacting your specific travel agent or by emailing your request to travel@unlimitedcruises.com. You may also request it by phone at (877) 887-4321 toll free.
Information you submit through any of the online methods, including online booking and signing up for our email newsletter, may be used to create customer mailing lists. Unlimited Vacations & Cruises may occasionally send our customers promotional pieces or other mailings. Mailing lists compiled from the information you provide will only be used by Unlimited Vacations & Cruises for its own marketing and promotional efforts, and will not be sold or shared with any third parties.
Notification of Changes to Unlimited Vacations & Cruises Information-Use Policies
If at some future date, Unlimited Vacations & Cruises determines that it will change the manner in which it uses the information it collects on the website, you will be notified at least 30 days prior to Unlimited Vacations & Cruises making the change. You would have the option of choosing to continue or not continue to be a member of the Unlimited Vacations & Cruises database receiving emails, and would have the option of unsubscribing. Information collected prior to any information-use changes would be managed according to the Privacy Policy in place at the time it was collected. Only new information collected online would be subject to any new information-use policies.
How to Contact Unlimited Vacations & Cruises
If you have any questions or comments regarding the Unlimited Vacations & Cruises privacy policy, please contact Unlimited Vacations & Cruises via email at travel@unlimitedcruises.com or call us toll free at (877) 887-4321. Our mailing address is 610 Graham Road, Cuyahoga FallsOH, 44221.
Unlimited Vacations & Cruises Privacy Policy